@import "https://fonts.googleapis.com/css2?family=Inter:wght@400;500;600;700&family=JetBrains+Mono:wght@400;500;600&display=swap";:root{--color-bg:#f7f8fc;--color-surface:#fff;--color-sidebar:#0a1a4a;--color-sidebar-hover:#122868;--color-accent:#0f41b0;--color-accent-hover:#0c3590;--color-accent-bright:#27c5f5;--color-success:#10b981;--color-warning:#f59e0b;--color-danger:#ef4444;--color-text:#0f172a;--color-text-muted:#6b7594;--color-border:#e4e8f5;--font-ui:"Inter", -apple-system, BlinkMacSystemFont, sans-serif;--font-mono:"JetBrains Mono", ui-monospace, monospace;--radius:8px;--shadow:0 1px 3px #0f172a14, 0 1px 2px #0f172a0f}*{box-sizing:border-box}body{font-family:var(--font-ui);color:var(--color-text);background:var(--color-bg);margin:0;font-size:14px;line-height:1.5}.mono{font-family:var(--font-mono)}.app-shell{min-height:100vh;display:flex}.sidebar{background:var(--color-sidebar);color:#e2e8f0;flex-direction:column;flex-shrink:0;width:240px;padding:20px 0;display:flex}.sidebar-brand{border-bottom:1px solid #ffffff14;margin-bottom:12px;padding:0 20px 20px}.sidebar-logo-img{width:auto;height:30px;margin-bottom:8px;display:block}.sidebar-brand-sub{color:#94a3b8;letter-spacing:.02em;font-size:11.5px}.sidebar-nav{flex-direction:column;flex:1;gap:2px;padding:0 12px;display:flex}.sidebar-link{border-radius:var(--radius);color:#cbd5e1;align-items:center;gap:10px;padding:9px 12px;font-size:13.5px;font-weight:500;text-decoration:none;transition:background .12s,color .12s;display:flex}.sidebar-link:hover{background:var(--color-sidebar-hover);color:#fff}.sidebar-link.active{background:var(--color-accent);color:#fff}.sidebar-footer{border-top:1px solid #ffffff14;margin-top:12px;padding:12px 20px 0}.sidebar-user{color:#94a3b8;margin-bottom:8px;font-size:12.5px}.sidebar-user strong{color:#e2e8f0;font-size:13px;display:block}.logout-btn{color:#cbd5e1;border-radius:var(--radius);cursor:pointer;background:0 0;border:1px solid #ffffff26;width:100%;padding:8px 12px;font-size:13px;transition:background .12s}.logout-btn:hover{background:var(--color-sidebar-hover)}.main-content{flex:1;max-width:1100px;padding:32px 40px}.page-header{justify-content:space-between;align-items:baseline;margin-bottom:24px;display:flex}.page-title{letter-spacing:-.01em;margin:0;font-size:22px;font-weight:700}.page-subtitle{color:var(--color-text-muted);margin-top:4px;font-size:13.5px}.card{background:var(--color-surface);border:1px solid var(--color-border);border-radius:var(--radius);box-shadow:var(--shadow);margin-bottom:20px;padding:20px}.card-title{color:var(--color-text);margin:0 0 14px;font-size:14px;font-weight:600}table{border-collapse:collapse;width:100%;font-size:13.5px}th{text-align:left;color:var(--color-text-muted);text-transform:uppercase;letter-spacing:.04em;border-bottom:1px solid var(--color-border);padding:8px 12px;font-size:11.5px;font-weight:600}td{border-bottom:1px solid var(--color-border);vertical-align:middle;padding:10px 12px}tr:last-child td{border-bottom:none}tr:hover td{background:#f8fafc}.form-group{margin-bottom:14px}.form-label{color:var(--color-text);margin-bottom:5px;font-size:12.5px;font-weight:600;display:block}.form-input,.form-select{border:1px solid var(--color-border);border-radius:var(--radius);width:100%;color:var(--color-text);background:#fff;padding:8px 10px;font-family:inherit;font-size:13.5px}.form-input:focus,.form-select:focus{outline:2px solid var(--color-accent);outline-offset:1px;border-color:var(--color-accent)}.form-hint{color:var(--color-text-muted);margin-top:4px;font-size:12px}.form-row{gap:12px;display:flex}.form-row .form-group{flex:1}.btn{border-radius:var(--radius);cursor:pointer;border:1px solid #0000;align-items:center;gap:6px;padding:8px 14px;font-family:inherit;font-size:13px;font-weight:600;transition:opacity .12s,background .12s;display:inline-flex}.btn:disabled{opacity:.5;cursor:not-allowed}.btn-primary{background:var(--color-accent);color:#fff}.btn-primary:hover:not(:disabled){background:var(--color-accent-hover)}.btn-secondary{color:var(--color-text);border-color:var(--color-border);background:#fff}.btn-secondary:hover:not(:disabled){background:#f1f5f9}.btn-danger{color:var(--color-danger);background:#fef2f2;border-color:#fecaca}.btn-danger:hover:not(:disabled){background:var(--color-danger);color:#fff}.btn-sm{padding:5px 10px;font-size:12px}.badge{text-transform:uppercase;letter-spacing:.03em;border-radius:999px;padding:2px 9px;font-size:11px;font-weight:600;display:inline-block}.badge-active{color:#047857;background:#ecfdf5}.badge-suspended{color:#92400e;background:#fef3c7}.badge-terminated{color:#b91c1c;background:#fee2e2}.badge-paid{color:#047857;background:#ecfdf5}.badge-unpaid{color:#1d4ed8;background:#eff6ff}.badge-overdue{color:#b91c1c;background:#fee2e2}.badge-cancelled{color:#475569;background:#f1f5f9}.alert{border-radius:var(--radius);margin-bottom:16px;padding:10px 14px;font-size:13px}.alert-error{color:#b91c1c;background:#fef2f2;border:1px solid #fecaca}.alert-success{color:#047857;background:#ecfdf5;border:1px solid #a7f3d0}.alert-info{color:#1d4ed8;background:#eff6ff;border:1px solid #bfdbfe}.login-split{min-height:100vh;display:flex}.login-visual{background:var(--color-sidebar);flex-direction:column;flex:1.1;justify-content:center;align-items:flex-start;padding:80px;display:none;position:relative;overflow:hidden}@media (width>=900px){.login-visual{display:flex}}.login-visual:before{content:"";background:var(--color-accent);opacity:.35;filter:blur(10px);border-radius:50%;width:640px;height:640px;position:absolute;top:-220px;right:-200px}.login-visual-inner{z-index:1;text-align:left;max-width:460px;position:relative}.login-cloudxpi-header{color:#fff;letter-spacing:-.02em;margin-bottom:22px;font-size:32px;font-weight:800}.login-cloudxpi-header span{color:var(--color-accent-bright)}.login-headline{color:#fff;letter-spacing:-.01em;margin-bottom:24px;font-size:22px;font-weight:800;line-height:1.2}.login-headline em{color:#6c8ee8;font-style:normal}.login-hero-img{width:100%;max-width:320px;height:auto;margin:0 0 24px;display:block}.login-sub{color:#a8b8e0;max-width:400px;margin:0 0 32px;font-size:15.5px;line-height:1.6}.login-service-row{flex-wrap:wrap;justify-content:flex-start;gap:28px;display:flex}.login-service{color:#c7d2f0;align-items:center;gap:8px;font-size:13px;display:flex}.login-service-dot{background:#6c8ee8;border-radius:50%;width:6px;height:6px}.login-visual-mark{text-align:left;color:#6c8ee8;font-size:12px;position:absolute;bottom:40px;left:80px}.login-form-panel{background:var(--color-bg);flex:1;justify-content:center;align-items:center;padding:40px;display:flex}.login-form-card{border:1px solid var(--color-border);background:#fff;border-radius:14px;width:100%;max-width:420px;padding:40px 44px;box-shadow:0 20px 50px #0f41b014}.login-logo-img{width:auto;height:36px;margin:0 auto 14px;display:block}.login-brand-sub{color:#27c5f5;text-align:center;margin-bottom:32px;font-size:16px}.login-form-trust{text-align:center;color:var(--color-text-muted);margin-top:20px;font-size:12px}.form-label-caps{text-transform:uppercase;letter-spacing:.05em;color:var(--color-text-muted);margin-bottom:6px;font-size:11px;font-weight:700;display:block}.password-field{position:relative}.password-toggle{cursor:pointer;opacity:.6;background:0 0;border:none;font-size:15px;position:absolute;top:50%;right:10px;transform:translateY(-50%)}.password-toggle:hover{opacity:1}.login-links-row{justify-content:space-between;align-items:center;margin:-8px 0 18px;display:flex}.login-register-link{color:var(--color-accent);font-size:12.5px;text-decoration:none}.login-register-link:hover{color:var(--color-accent);text-decoration:underline}.login-forgot-link{color:#e83f1a;font-size:12.5px;text-decoration:none}.login-forgot-link:hover{text-decoration:underline}.btn-block{justify-content:center;width:100%;padding:10px 14px}.auth-page{background:var(--color-bg);justify-content:center;align-items:center;min-height:100vh;padding:40px;display:flex}.auth-card{border:1px solid var(--color-border);background:#fff;border-radius:14px;width:100%;max-width:420px;padding:40px 44px;box-shadow:0 20px 50px #0f41b00f}.auth-back-link{color:var(--color-accent);margin-top:20px;font-size:13px;text-decoration:none;display:inline-block}.auth-back-link:hover{text-decoration:underline}.empty-state{text-align:center;color:var(--color-text-muted);padding:40px 20px;font-size:13.5px}.text-muted{color:var(--color-text-muted)}.mt-0{margin-top:0}.flex-between{justify-content:space-between;align-items:center;display:flex}.badge-open{color:#1d4ed8;background:#eff6ff}.badge-in_progress{color:#92400e;background:#fef3c7}.badge-resolved{color:#047857;background:#ecfdf5}.badge-closed,.badge-low{color:#475569;background:#f1f5f9}.badge-normal{color:#1d4ed8;background:#eff6ff}.badge-high{color:#92400e;background:#fef3c7}.badge-urgent{color:#b91c1c;background:#fee2e2}.chat-launcher{background:var(--color-accent);color:#fff;cursor:pointer;z-index:1000;border:none;border-radius:50%;justify-content:center;align-items:center;width:56px;height:56px;font-size:24px;transition:transform .15s;display:flex;position:fixed;bottom:24px;right:24px;box-shadow:0 8px 24px #0f41b059}.chat-launcher:hover{transform:scale(1.06)}.chat-panel{border:1px solid var(--color-border);z-index:1000;background:#fff;border-radius:14px;flex-direction:column;width:340px;max-height:480px;display:flex;position:fixed;bottom:92px;right:24px;overflow:hidden;box-shadow:0 20px 60px #0f172a2e}.chat-header{background:var(--color-accent);color:#fff;justify-content:space-between;align-items:center;padding:14px 16px;display:flex}.chat-header-title{font-size:14px;font-weight:700}.chat-header-sub{opacity:.85;margin-top:1px;font-size:11.5px}.chat-close-btn{color:#fff;cursor:pointer;background:#ffffff26;border:none;border-radius:50%;justify-content:center;align-items:center;width:24px;height:24px;font-size:13px;display:flex}.chat-messages{background:#f7f8fc;flex-direction:column;flex:1;gap:10px;padding:14px 16px;display:flex;overflow-y:auto}.chat-bubble{border-radius:12px;max-width:80%;padding:9px 12px;font-size:13.5px;line-height:1.5}.chat-bubble-bot{border:1px solid var(--color-border);background:#fff;border-bottom-left-radius:3px;align-self:flex-start}.chat-bubble-user{background:var(--color-accent);color:#fff;border-bottom-right-radius:3px;align-self:flex-end}.chat-input-row{border-top:1px solid var(--color-border);background:#fff;gap:8px;padding:10px;display:flex}.chat-input{border:1px solid var(--color-border);border-radius:20px;flex:1;padding:8px 12px;font-family:inherit;font-size:13px}.chat-input:focus{border-color:var(--color-accent);outline:none}.chat-send-btn{background:var(--color-accent);color:#fff;cursor:pointer;border:none;border-radius:50%;flex-shrink:0;width:34px;height:34px;font-size:14px}.chat-send-btn:hover{background:var(--color-accent-hover)}.chat-human-btn{border:1px dashed var(--color-border);color:var(--color-accent);cursor:pointer;text-align:center;background:#f7f8fc;border-radius:8px;margin:0 10px 8px;padding:8px;font-size:12.5px}.chat-human-btn:hover{background:#eff6ff}.chat-human-btn:disabled{opacity:.6;cursor:not-allowed}.chat-sender-label{color:var(--color-text-muted);margin:4px 0 2px 2px;font-size:10.5px}.sidebar-badge{background:var(--color-danger);color:#fff;border-radius:999px;justify-content:center;align-items:center;min-width:18px;height:18px;margin-left:8px;padding:0 5px;font-size:11px;font-weight:700;display:inline-flex}html,body{max-width:100%;overflow-x:hidden}.mobile-menu-toggle{z-index:1100;background:var(--color-sidebar);color:#fff;cursor:pointer;border:none;border-radius:8px;justify-content:center;align-items:center;width:40px;height:40px;font-size:18px;display:none;position:fixed;top:14px;left:14px;box-shadow:0 2px 8px #0003}.sidebar-overlay{z-index:999;background:#0f172a80;display:none;position:fixed;inset:0}@media (width<=860px){.mobile-menu-toggle{display:flex}.app-shell{display:block}.sidebar{z-index:1050;width:260px;padding-top:64px;transition:transform .2s;position:fixed;top:0;bottom:0;left:0;transform:translate(-100%)}.sidebar.sidebar-open{transform:translate(0)}.sidebar-overlay.visible{display:block}.main-content{width:100%;max-width:100%;padding:72px 16px 24px}}@media (width<=640px){.page-header{flex-direction:column;align-items:flex-start;gap:12px}.page-header>div:last-child,.page-header>div:last-child .btn,.page-header>div:last-child select{width:100%}.form-row{flex-direction:column;gap:0}}.table-scroll{-webkit-overflow-scrolling:touch;overflow-x:auto}.table-scroll table{min-width:620px}@media (width<=480px){.login-form-panel,.auth-page{padding:20px 14px}.login-form-card,.auth-card{border-radius:10px;padding:28px 20px}.login-links-row{flex-direction:column;align-items:flex-start;gap:8px}.chat-panel{width:auto;max-height:calc(100vh - 140px);bottom:84px;left:12px;right:12px}.chat-launcher{bottom:16px;right:16px}}.livechat-layout{gap:0;height:560px;padding:0;display:flex;overflow:hidden}.livechat-sidebar{border-right:1px solid var(--color-border);flex-shrink:0;width:260px;overflow-y:auto}.livechat-main{flex-direction:column;flex:1;min-width:0;display:flex}@media (width<=700px){.livechat-layout{flex-direction:column;height:auto;max-height:80vh}.livechat-sidebar{border-right:none;border-bottom:1px solid var(--color-border);width:100%;max-height:160px}.livechat-main{min-height:360px}}.status-filter-select{width:180px}@media (width<=640px){.status-filter-select{width:100%}}@media (width<=700px){.table-scroll{overflow-x:visible}.table-scroll table{width:100%;min-width:0}.table-scroll table thead{display:none}.table-scroll table,.table-scroll table tbody,.table-scroll table tr,.table-scroll table td{width:100%;display:block}.table-scroll table tr{border:1px solid var(--color-border);border-radius:var(--radius);margin-bottom:12px;padding:4px 12px}.table-scroll table tr:hover td{background:0 0}.table-scroll table td{border-bottom:1px solid var(--color-border);text-align:right;justify-content:space-between;align-items:center;gap:12px;padding:8px 0;display:flex}.table-scroll table td:last-child{border-bottom:none}.table-scroll table td:before{content:attr(data-label);text-transform:uppercase;letter-spacing:.03em;color:var(--color-text-muted);text-align:left;flex-shrink:0;font-size:11px;font-weight:600}.table-scroll table td[data-label=Actions]{text-align:left;flex-direction:column;align-items:flex-start}.table-scroll table td[data-label=Actions]:before{margin-bottom:6px}.table-scroll table td[data-label=Actions]>div{width:100%}}.app-modal-overlay{z-index:2000;background:#0f172a8c;justify-content:center;align-items:center;padding:20px;animation:.15s modalFadeIn;display:flex;position:fixed;inset:0}@keyframes modalFadeIn{0%{opacity:0}to{opacity:1}}.app-modal-card{background:#fff;border-radius:14px;width:100%;max-width:440px;padding:28px;animation:.15s modalPopIn;box-shadow:0 20px 60px #0f172a40}@keyframes modalPopIn{0%{opacity:0;transform:translateY(8px)scale(.98)}to{opacity:1;transform:translateY(0)scale(1)}}.app-modal-title{color:var(--color-text);margin-bottom:8px;font-size:17px;font-weight:700}.app-modal-message{color:var(--color-text-muted);white-space:pre-line;margin-bottom:18px;font-size:14px;line-height:1.5}.app-modal-input{width:100%;margin-bottom:4px}.app-modal-actions{justify-content:flex-end;gap:10px;margin-top:22px;display:flex}@media (width<=480px){.app-modal-card{padding:22px}.app-modal-actions{flex-direction:column-reverse}.app-modal-actions .btn{width:100%}}table thead tr{background:var(--color-accent)}table thead th{letter-spacing:.04em;padding:12px 16px;font-size:12px;color:#fff!important}table thead th:first-child{border-top-left-radius:8px}table thead th:last-child{border-top-right-radius:8px}.list-search-row{max-width:340px;margin-bottom:16px;position:relative}.list-search-row .form-input{padding-left:36px}.list-search-icon{color:var(--color-text-muted);pointer-events:none;font-size:14px;position:absolute;top:50%;left:12px;transform:translateY(-50%)}.sidebar-section-heading{text-transform:uppercase;letter-spacing:.06em;color:#6b7ca8;padding:10px 20px 2px;font-size:10.5px;font-weight:700}.sidebar-link-indent{padding-left:34px;font-size:13px}